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EMS

Billing Software That Works Claims While You Sleep

Charts flow in from your ePCR, claims go out to the clearinghouse on their own, and every payer response comes back translated into plain English. Built for agencies that keep billing in-house and want to know where every dollar stands.

No payment info required • Full access to all features

Everything an in-house billing team needs in one place. Charts import straight from your ePCR, claims validate before they leave, and payments, rejections, and patient balances land in work queues your team can actually finish. Rather hand the whole thing off? That's our EMS Billing Services team, and both run on the same platform.

In-House Billing Shouldn't Feel Like a Second Job

Most agencies that bill in-house are really running three systems: the ePCR, an aging billing program, and the spreadsheets holding them together. Every gap between them costs money.

Retyping Charts Into the Billing System

The crew already documented the call. Now someone keys the same trip into billing software, and every typo becomes a future denial. Data entry isn't billing, it's overhead.

Rejections Come Back as Alphabet Soup

The clearinghouse report says the claim was rejected, in a string of category codes and qualifiers. Your biller spends the morning decoding instead of fixing.

Payment Posting Eats Whole Afternoons

EOBs pile up, someone keys them in line by line, and the running worry is posting the same check twice. Meanwhile the follow-up work waits.

Old Claims Age in Silence

Nobody decides to ignore a claim. It just slips, and you find out at day 90 when timely filing is breathing down your neck.

Unified Solutions solves each of these.

Finished Chart In, Clean Claim Out

Billing starts the moment the crew signs the chart, not the day someone gets around to keying it.

A Direct Line to CloudPCR

Approved charts land in your billing queue with attachments included. When a crew corrects a chart, the new version arrives with every billing-relevant change highlighted for review.

Any NEMSIS ePCR Works

Already on a different ePCR? Charts import from any vendor that exports NEMSIS files, by upload or automated feed. No rip-and-replace required.

Scrubbing Before Submission

Level of service, mileage, diagnosis codes, payer details, and dozens of other checks run before a claim can leave. Click any error and the form jumps straight to the field that needs fixing.

One-Click Eligibility

Check a patient's coverage right from the claim and get back the plan, copay, coinsurance, and remaining deductible, so you bill the right payer the first time.

Claims That Send Themselves

Submitted claims are locked, batched, and uploaded electronically to the Availity clearinghouse throughout the day. Prefer another route? Download print-ready claim batches and CMS-1500s instead.

Fee Schedules That Fill In Charges

Set your rates once per station and charges populate themselves, mileage included. Favorite diagnosis lists keep your coders out of the ICD-10 haystack.

Rejections Get Worked, Not Wondered About

Every claim's payer status flows back into the system on its own, and the software tells you what to do about it.

Plain-English Payer Statuses

Accepted, pending, or rejected, each claim shows where it stands with an explanation a human wrote: what happened and what to do next. No code books required.

A Rejection Worklist That Empties

Rejected claims collect in their own tab with the payer's reason attached. Fix and resubmit, and the stale rejection clears so the list always reflects reality.

Send the Chart Back, Get an Answer Back

Missing signature? Insurance question? Flag the chart back to the crew in CloudPCR with a category and a note. Their answers return to the same thread, and the claim unlocks when the corrected chart comes home.

Prior Authorizations, Tracked

Auth numbers, trip counts, and expiration dates in one place, with a warning when the level of service billed doesn't match what was authorized.

Payments Post Without the Keying

The software collects remittances around the clock; your team just reviews and approves.

Remittances Arrive on Their Own

The system checks the clearinghouse every 15 minutes and pulls in new electronic remittances, claim statuses, and acknowledgments automatically. Paper EOB instead? Upload the PDF and it's read for you.

Approve, Don't Re-Key

Every parsed payment stages in a review queue before it touches the ledger. A check your team already posted by hand can't sneak in twice.

The Right Payer Gets Credit

Medicare remittances arrive under contractor names like Palmetto and Novitas, not the payer you billed. The system matches them anyway, and the balance advances from primary to secondary to patient on its own.

An AR Queue That Won't Let Go

Aging buckets, follow-up dates, and a log of every touch. Accounts that sit too long return to the unworked queue overnight, so nothing ages quietly.

A QA Reviewer That Never Clocks Out

Quality checks run on every claim, every night, before your team logs in.

Your Rules, Enforced

Build audit rules for your agency, from documentation requirements to payer quirks, and the engine flags claims automatically at every stage of the workflow.

Overnight Audits

Duplicate claims, run times that don't add up, and loaded mileage checked against the actual driving distance. Findings are waiting each morning.

Short Pays Get Caught

Every posted payment is compared with what you expected. Payments that come in light past your tolerance get flagged for follow-up instead of quietly written off.

Narrative Checks

Narratives are scored on the pieces that get claims paid, chief complaint, assessment, and medical necessity among them, with specific flags for what's missing.

Scorecards Your Team Can Trust

Monthly scorecards show each biller's flag history, and a dispute process lets them contest a flag and have a supervisor rule on it. Approved disputes never count against anyone.

Patients Pay From Their Phones

The patient balance is usually the last dollar collected, mostly because paying is such a chore. We removed the chore.

A Statement They Can Act On

Every statement carries a QR code that signs the patient straight into their payment portal, plus a short link they can type. No account setup, no password.

Money Lands in Your Account

Card payments settle to your agency's own merchant account, not ours, and post back to the claim ledger automatically, so AR is current the moment a patient pays.

Insurance Updates, Reviewed

Patients can submit new insurance from the portal. Submissions land in a review queue for your billers, so nothing overwrites a live policy without a human looking first.

Collections With a Ladder

First statement to final notice to collections referral, stage by stage, with charity care and bad-debt write-offs tracked and attributed. No account falls through the cracks.

Switch Without Losing a Dollar of History

The scariest part of changing billing systems is your open AR. We built the import to survive it.

History Down to the Cent

Your old system's trip and ledger exports rebuild patients, charges, and payment history inside the platform, with every balance reconciled against the original to the cent.

Nothing Gets Guessed

Unrecognized codes and unmatched payers surface in reconciliation reports for your review instead of being silently mapped wrong.

Old Claims Stay Collectible

Claims already submitted from your previous system stay tracked for payment posting without ever retransmitting, so nothing gets double-billed during the transition.

Compliance That Holds Up in an Audit

HIPAA isn't a checkbox here. It's how the software is built.

Every Look Is Logged

Chart views, edits, locks, submissions, and payment approvals all write to an audit trail you can filter when a question comes up.

Access Down to the Agency

Each user gets read or write access per agency, so a biller working one operation never touches another's records.

One Login for Everything

Single sign-on across the Unified platform, with the same account your team already uses for CloudPCR, dispatch, and scheduling.

Get Paid What You've Earned

Stop leaving money on the table. Our EMS billing experts deliver faster claims, higher collections, and complete visibility into your revenue. See exactly how much you could recover with a free billing performance review.

Guaranteed results within 90 days • Free billing performance review • No long-term contracts

Pricing

Prices published, nothing hidden

Designed for EMS. We believe in straightforward pricing that grows with your agency, not against it.

Your First App Is Free

Get started with any of our powerful applications completely free. Experience the difference Unified Solutions makes without any upfront cost.

Guaranteed Price Match

We're confident in our value. If you find a comparable solution with better pricing, we'll match it. We want you to have the best tools at the best price.

Bundle Discounts Available

Combine multiple Unified Solutions applications and unlock significant savings. Build a comprehensive suite tailored to your agency's needs and budget.

See application-specific pages for a la carte pricing.

See the platform in action

Tell us which apps you are interested in and we will set up a walkthrough tailored to your agency.

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