Wheelchair transports fill in the chart's service type
Wheelchair Transport is now a standard choice for every agency. Picking it sets Patient Mobility to wheelchair, and the chart gets a Type of Service Requested instead of a blank.
The Unified Solutions Platform
The EMS Platform Built for Your Agency
One login. One powerful dashboard. PCR, CAD, Crew Scheduling, Drug Tracking, Truck Checks, HR, Inventory, Fleet Management, and Billing all in one place. Your first app is free. Seriously.
No payment info required • Full access to all features
Month-to-month, no contracts
Published pricing
Built by first responders
50 features shipped last quarter
FreeYour first app, no catch
One loginAccess to every module
Any deviceDesktop, tablet, or mobile
Since 2014Built by EMS, for EMS
Your First App Is Free. No Catch.
Pick any app in our platform: PCR, CAD, Crew Scheduling, Drug Tracking, Truck Checks, HR, Inventory, Fleet Management, or Billing. Use it free. Full features. Full support. No payment info. No expiration.
We'd Rather Build Relationships
The industry is full of vendors who lock you into contracts before you've seen the product work. We think that's backwards. Try us first. If we deliver, you'll stay.
No Contracts. No Pressure.
We earn your business by delivering results, not through long-term agreements. Your success is our business model. If the software doesn't work for you, you owe us nothing.
A Local EMS Liaison, Not a Call Center
Every agency gets a dedicated liaison who knows your community and your operations. Not a 1-800 number. A real person who's worked in EMS and understands your challenges.
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See the platform in action
Watch a short tour of how the apps fit together, from the dispatch screen to the patient chart to the paid claim.
Everything your agency runs on
Pick the apps you need today. They are built to work on their own and even better together.
Patient Care Reporting
Fast, feature-rich ePCR built by EMS for EMS.
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Computer-Aided Dispatch
Faster response, smarter dispatch, safer communities.
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Crew Scheduling
Drag-and-drop scheduling meets real-time availability.
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EMS Billing Services
Get paid faster with full-service, EMS-only billing.
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Run your own billing from finished chart to posted payment, in one system.
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NEMT Transport Scheduling
Smart scheduling for Non-Emergency Medical Transport that eliminates spreadsheets, double bookings, and billing delays.
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Analytics
One reporting hub for your entire operation.
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Fire Incidents (NERIS)
NERIS-native incident reporting with built-in review and one-click submission.
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Hydrant Management
Your hydrant inventory on a live map, with NFPA 291 flow math built in.
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Properties
One living record for every property: buildings, occupancies, contacts, and chemicals.
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Inspections
Fire-prevention inspections with findings, code citations, signatures, and PDF reports.
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Pre-Plans
Pre-incident plans built on real property records, from aerial capture to approval.
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Truck Checks
Digital vehicle inspections that catch problems early and prove you performed your pre-departure safety checks.
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Inventory Management
Real-time tracking meets smart automation for your supplies.
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Drug Management
End the manual madness, streamline audits, and safeguard your medications.
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Fleet Management
Keep every unit mission-ready, every day.
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CheckSheets
Every task tracked. Every day documented. Compliance built in.
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Human Resources
Your People Are Your Mission. Manage Them Like It.
Learn moreOne Login, One Platform, Fully Integrated
Connect all your EMS systems through a single platform. One login gives you access to everything, eliminating data silos and streamlining your workflow.
- Single sign-on: one login for CAD, ePCR, billing, scheduling, and every other module
- No duplicate entry: information entered once flows automatically to every system that needs it
- Connected data: patient care, incident details, and billing all share the same database
- Real-time updates: changes in one module instantly appear across all connected systems
Works on Any Device, Anywhere You Work
Access your complete EMS platform from desktop, tablet, or mobile. Our responsive design ensures full functionality across all devices, so your team can work from anywhere.
Cross-Platform Design
Use the devices you already have, no expensive hardware required. Works seamlessly on Windows, Mac, iOS, and Android.
No Hardware to Buy
Use the devices your team already owns. Windows, Mac, iOS, and Android all work, with no special equipment required.
Desktop, tablet, or mobile, your platform goes where you go.
Pricing
Prices published, nothing hiddenDesigned for EMS. We believe in straightforward pricing that grows with your agency, not against it.
Your First App Is Free
Get started with any of our powerful applications completely free. Experience the difference Unified Solutions makes without any upfront cost.
Guaranteed Price Match
We're confident in our value. If you find a comparable solution with better pricing, we'll match it. We want you to have the best tools at the best price.
Bundle Discounts Available
Combine multiple Unified Solutions applications and unlock significant savings. Build a comprehensive suite tailored to your agency's needs and budget.
See application-specific pages for a la carte pricing.
What's new
The latest features and enhancements across the platform.
Settings save as you go and work on a phone
Changes in Settings now save the moment you make them, with a Saved note beside each section. Settings fit on a phone screen, and delete prompts match the rest of CAD.
More control over the dashboard trip list and units
You can hide trips once a unit takes them, choose the columns on both dashboard lists and keep them on any computer, and open a unit's call right from its row. Trips can be colored by service type, and a unit on a call takes its trip's color.
Calls from Active911 appear in CAD automatically
Turn on Active911 in Settings, Integrations and paste the address it gives you into Active911. Calls your 911 center sends there now show up as new trips with the address, nature and notes filled in.
Faster emergency calls in the New Incident window
Emergency calls now take age, gender and call notes right on the first tab. Your agency picks which service types are emergencies and which fields are required, and every dispatcher's screen alerts the moment an emergency is entered. Quick-select buttons are bigger, and emergency ones are red.
Destinations go to your state with your state's code
The destination picker now shows how each facility goes to your state. Picking one puts the code your state takes for it on the chart: its code on your state's list, or your state's code for unlisted places. The facility's real name and address stay on the chart. If your state has no code for a facility, CloudPCR tells you before it goes on the chart and offers the place to use instead. The same check runs when you search all state facilities, in the files sent to your state, and in the Unified Mobile app after its next update. Billing still gets the facility's real name.
See how each facility goes to your state
Settings, Facilities has a new State report column that shows how each facility goes to your state on a chart: Accepted, Sent as your state's code for unlisted places (for example Sent as Unlisted Hospital), or Not accepted. Filters find the ones that need a look, and each facility's page shows the code and name sent for every state you report to. Add from a state list now offers only the states your agency reports to. On a neighboring state's list, each result shows whether your own state lists it, and a facility your state already lists is added from your state's list with its real address.
Clear out expired inventory in one pass
Inventory has a new Expirations page. It lists every item on hand by how soon it expires, with tabs for Expired, 30 days, 60 days, 90 days, and items with no expiration date on file. Filter by location or category, tick what you want from any number of locations, and choose Dispose to write it all off at once with a reason and disposal method. You can also move expired stock to a quarantine location first, export the list as a spreadsheet, or give undated lots an expiration in bulk. Each tab shows what that stock is worth, so you can see what expired supplies are costing you. Any disposal can be undone from the Recent disposals list. When a batch includes a controlled substance, a second person signs as witness and you can print a disposal record laid out for your DEA Form 41 paperwork. Fill in your DEA registration number and agency address under Settings so the record header is complete. This week adds the prevention side. Shift Checkout now flags lots that have expired or will expire within your warning window (30 days unless you change it under Settings), and a location cannot be verified until the crew ticks "I have checked the expiring items in this location". Manage checkouts shows who confirmed. Adding stock, receiving a label roll or importing a spreadsheet asks for a short reason when a lot has already expired, so expired stock never arrives unnoticed. Stock lists on location and item pages sort soonest expiry first and mark the lot to use first, and the Add items window suggests that lot when moving stock from another location. The mobile app gets the same checkout prompt in its next update.
Units/Resources: turn off instead of delete
The Resources tab in Settings is now called Units/Resources. A Unit/Resource is turned off instead of deleted, so the templates that already use it keep it. Use the On, Off and All buttons above the list to find turned-off ones and turn them back on. A resource type that a Unit/Resource still uses can't be deleted. On templates, the picker is now labelled Unit/Resource and offers a turned-off one only on a template that already has it. Your existing shift templates keep publishing exactly as they do today. Nothing changes for a template until you choose a rotation from Settings for it, and if that rotation is later turned off in Settings the template goes back to its own days and times and tells you so.
Unit/Resource on units and charts
The unit name is now called Unit/Resource on the Units page, on unit templates, when you activate a unit and on a one-off unit for the day. Call sign is now Radio designator (optional). Fill it in only if your radios use a different name for the unit than the Unit/Resource. Charts started from CAD now carry the unit's Unit/Resource as well as its vehicle, so the crew doesn't have to pick the unit. Your unit templates and daily schedules keep working as they do today. The new Expected on duty list only appears once your agency puts a unit on a rotation in Settings.
Rotations in Settings
Build your duty patterns once under Agency lists, then Rotations. Set how many days the cycle lasts, the on-duty times for each day and the date that counts as day 1, or start from a common pattern: 24 on / 48 off, 48 on / 96 off, Kelly, every day, weekdays, or 12-hour days and nights. Assign a rotation to a unit or a person and pick which day of the cycle they start on, so one 24/48 rotation can cover your A, B and C platoons. A four-week preview shows who is on each day. On the nights the clocks change, a shift still ends at its usual time. A unit can also have an on-duty schedule, picked on its page under Units.
Units in Settings
Settings has a new Units page under Agency lists. Each unit, like Medic 1 or Engine 3, gets one record with its Unit/Resource name, type, level of care, usual vehicle, home location and division. Add the crew seats it runs with and pick the qualification each seat needs, such as Driver or Paramedic. When you stop running a unit, turn it off. Units are never deleted, so past records keep them. Dispatch, Crew Scheduling and Fire keep their own unit lists until your agency is switched over to this one.
Frequently asked questions
Can we start with just one app?
Yes. Most agencies start with the app that solves their most pressing problem, then add others over time. Your login and your data carry over as you grow into the suite.
Do the apps actually work together?
They do. Every app shares the same users, companies, and data, so a dispatch becomes a patient care report, which becomes a claim, without anyone re-keying information.
Is patient care reporting NEMSIS compliant?
Yes. Patient Care Reporting uses NEMSIS v3.5 forms and submits directly to state repositories, so your documentation stays compliant and audit-ready.
How do we get started?
Request a demo and tell us which apps you are interested in. We will set up a walkthrough tailored to how your agency operates.
See the platform in action
Tell us which apps you are interested in and we will set up a walkthrough tailored to your agency.
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