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The Unified Solutions Platform
The EMS Platform Built for Your Agency
One login. One powerful dashboard. PCR, CAD, Crew Scheduling, Drug Tracking, Truck Checks, HR, Inventory, Fleet Management, and Billing all in one place. Your first app is free. Seriously.
Pick any app in our platform: PCR, CAD, Crew Scheduling, Drug Tracking, Truck Checks, HR, Inventory, Fleet Management, or Billing. Use it free. Full features. Full support. No payment info. No expiration.
We'd Rather Build Relationships
The industry is full of vendors who lock you into contracts before you've seen the product work. We think that's backwards. Try us first. If we deliver, you'll stay.
No Contracts. No Pressure.
We earn your business by delivering results, not through long-term agreements. Your success is our business model. If the software doesn't work for you, you owe us nothing.
A Local EMS Liaison, Not a Call Center
Every agency gets a dedicated liaison who knows your community and your operations. Not a 1-800 number. A real person who's worked in EMS and understands your challenges.
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See the platform in action
Watch a short tour of how the apps fit together, from the dispatch screen to the patient chart to the paid claim.
Everything your agency runs on
Pick the apps you need today. They are built to work on their own and even better together.
Connect all your EMS systems through a single platform. One login gives you access to everything, eliminating data silos and streamlining your workflow.
Single sign-on: one login for CAD, ePCR, billing, scheduling, and every other module
No duplicate entry: information entered once flows automatically to every system that needs it
Connected data: patient care, incident details, and billing all share the same database
Real-time updates: changes in one module instantly appear across all connected systems
Unified
Works on Any Device, Anywhere You Work
Access your complete EMS platform from desktop, tablet, or mobile. Our responsive design ensures full functionality across all devices, so your team can work from anywhere.
Cross-Platform Design
Use the devices you already have, no expensive hardware required. Works seamlessly on Windows, Mac, iOS, and Android.
No Hardware to Buy
Use the devices your team already owns. Windows, Mac, iOS, and Android all work, with no special equipment required.
Desktop, tablet, or mobile, your platform goes where you go.
Pricing
Prices published, nothing hidden
Designed for EMS. We believe in straightforward pricing that grows with your agency, not against it.
Your First App Is Free
Get started with any of our powerful applications completely free. Experience the difference Unified Solutions makes without any upfront cost.
Guaranteed Price Match
We're confident in our value. If you find a comparable solution with better pricing, we'll match it. We want you to have the best tools at the best price.
Bundle Discounts Available
Combine multiple Unified Solutions applications and unlock significant savings. Build a comprehensive suite tailored to your agency's needs and budget.
See application-specific pages for a la carte pricing.
What's new
The latest features and enhancements across the platform.
CAD
Round trips: wait and return, scheduled returns, and will call
When you book a trip, a new Return trip choice on the trip window sets up the trip back for you: Wait and return, Return at a set time, or Will call. The return is its own trip with its own Trip ID, pickup and destination swapped, the same patient, insurance and unit, and a Leg 1 of 2 or Leg 2 of 2 chip that opens the other leg. Will call returns sit on the dashboard until the facility calls, raise no pickup alerts and never show as overdue; Patient ready puts them back in the normal flow with the pickup time set to now. Crews on a wait and return can mark the unit Waiting at the appointment, then tap Start return on their dispatch screen or in Unified Mobile to close leg 1 and open leg 2 at On Scene with its own chart. Recurring schedules can book the trip back for every occurrence, and reports gain Return Trip, Round Trip Leg, Other Leg Trip ID and Will Call.
Rotations get a color and show on calendars
Each rotation under Agency lists, then Rotations, can now have a Color, and a Show on calendars switch. With the switch on, Crew Scheduling tints every day the rotation is on in that color on the Full Schedule and on each person's My Schedule, including both days of a 48-hour tour. The rotations list shows the color next to each name and an On calendars column.
Crew Scheduling
Rotations now live in Unified Settings
Your rotations are managed in one place: Unified Settings, under Agency lists, then Rotations. The Rotations tab in Templates now opens them there, and a template picks one of those rotations, which sets both the days and the start and end times. Your existing rotations were moved over for you, including any color and calendar tint. A 48-hour tour is marked on the day it starts, and the calendar colors both days it covers, so you no longer mark the second day and no longer see the second day published as a second shift. The publish log also now says when a seat was left open because the person does not hold the qualification it needs.
CAD
Choose when pre-assigned trips become real assignments
A trip placed on a unit's row on the calendar ahead of time is not assigned yet, and the crew does not see it. A new Pre-assigned trips setting in Settings, Dispatch Alerts, decides when it is: when the unit starts its shift (how it has always worked), automatically a set number of minutes before the pickup, or by an alert that asks a dispatcher to assign it. The alert has a one-click Assign to the unit on shift, a way to pick a different unit, and snooze. The dashboard trip list shows a Pre-assigned chip on these trips so you can tell them from trips nobody has looked at.
CAD
Suggest units for a future day from the calendar
The calendar now has a Suggest units button above the Unassigned list. Pick a day, press it, and each unassigned trip on that day gets a suggested unit from the units scheduled for that day, with the reason, alternatives and the same accept, change or skip review as the daily board. Approving places each trip on the unit's row, the same as dragging it there. Nothing is dispatched and no crew is notified until the trip is assigned. Suggestions follow your dispatch SOP when you have one.
CAD
Get a prompt to check on crews who stay on scene too long
Turn on the on-scene safety check in Settings, Dispatch Alerts, and pick how many minutes a unit can be on scene. Dispatchers then get a prompt to check on the crew, mark them OK or needing help, and can have it repeat until the unit moves.
CAD
Wheelchair transports fill in the chart's service type
Wheelchair Transport is now a standard choice for every agency. Picking it sets Patient Mobility to wheelchair, and the chart gets a Type of Service Requested instead of a blank.
CAD
Settings save as you go and work on a phone
Changes in Settings now save the moment you make them, with a Saved note beside each section. Settings fit on a phone screen, and delete prompts match the rest of CAD.
CAD
More control over the dashboard trip list and units
You can hide trips once a unit takes them, choose the columns on both dashboard lists and keep them on any computer, and open a unit's call right from its row. Trips can be colored by service type, and a unit on a call takes its trip's color.
CAD
Calls from Active911 appear in CAD automatically
Turn on Active911 in Settings, Integrations and paste the address it gives you into Active911. Calls your 911 center sends there now show up as new trips with the address, nature and notes filled in.
CAD
Faster emergency calls in the New Incident window
Emergency calls now take age, gender and call notes right on the first tab. Your agency picks which service types are emergencies and which fields are required, and every dispatcher's screen alerts the moment an emergency is entered. Quick-select buttons are bigger, and emergency ones are red.
CloudPCR
Destinations go to your state with your state's code
The destination picker now shows how each facility goes to your state. Picking one puts the code your state takes for it on the chart: its code on your state's list, or your state's code for unlisted places. The facility's real name and address stay on the chart. If your state has no code for a facility, CloudPCR tells you before it goes on the chart and offers the place to use instead. The same check runs when you search all state facilities, in the files sent to your state, and in the Unified Mobile app after its next update. Billing still gets the facility's real name.
Frequently asked questions
Can we start with just one app?
Yes. Most agencies start with the app that solves their most pressing problem, then add others over time. Your login and your data carry over as you grow into the suite.
Do the apps actually work together?
They do. Every app shares the same users, companies, and data, so a dispatch becomes a patient care report, which becomes a claim, without anyone re-keying information.
Is patient care reporting NEMSIS compliant?
Yes. Patient Care Reporting uses NEMSIS v3.5 forms and submits directly to state repositories, so your documentation stays compliant and audit-ready.
How do we get started?
Request a demo and tell us which apps you are interested in. We will set up a walkthrough tailored to how your agency operates.
See the platform in action
Tell us which apps you are interested in and we will set up a walkthrough tailored to your agency.
