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The Unified Solutions Platform
The EMS Platform Built for Your Agency
One login. One powerful dashboard. PCR, CAD, Crew Scheduling, Drug Tracking, Truck Checks, HR, Inventory, Fleet Management, and Billing all in one place. Your first app is free. Seriously.
Pick any app in our platform: PCR, CAD, Crew Scheduling, Drug Tracking, Truck Checks, HR, Inventory, Fleet Management, or Billing. Use it free. Full features. Full support. No payment info. No expiration.
We'd Rather Build Relationships
The industry is full of vendors who lock you into contracts before you've seen the product work. We think that's backwards. Try us first. If we deliver, you'll stay.
No Contracts. No Pressure.
We earn your business by delivering results, not through long-term agreements. Your success is our business model. If the software doesn't work for you, you owe us nothing.
A Local EMS Liaison, Not a Call Center
Every agency gets a dedicated liaison who knows your community and your operations. Not a 1-800 number. A real person who's worked in EMS and understands your challenges.
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See the platform in action
Watch a short tour of how the apps fit together, from the dispatch screen to the patient chart to the paid claim.
Everything your agency runs on
Pick the apps you need today. They are built to work on their own and even better together.
Connect all your EMS systems through a single platform. One login gives you access to everything, eliminating data silos and streamlining your workflow.
Single sign-on: one login for CAD, ePCR, billing, scheduling, and every other module
No duplicate entry: information entered once flows automatically to every system that needs it
Connected data: patient care, incident details, and billing all share the same database
Real-time updates: changes in one module instantly appear across all connected systems
Unified
Works on Any Device, Anywhere You Work
Access your complete EMS platform from desktop, tablet, or mobile. Our responsive design ensures full functionality across all devices, so your team can work from anywhere.
Cross-Platform Design
Use the devices you already have, no expensive hardware required. Works seamlessly on Windows, Mac, iOS, and Android.
No Hardware to Buy
Use the devices your team already owns. Windows, Mac, iOS, and Android all work, with no special equipment required.
Desktop, tablet, or mobile, your platform goes where you go.
Pricing
Prices published, nothing hidden
Designed for EMS. We believe in straightforward pricing that grows with your agency, not against it.
Your First App Is Free
Get started with any of our powerful applications completely free. Experience the difference Unified Solutions makes without any upfront cost.
Guaranteed Price Match
We're confident in our value. If you find a comparable solution with better pricing, we'll match it. We want you to have the best tools at the best price.
Bundle Discounts Available
Combine multiple Unified Solutions applications and unlock significant savings. Build a comprehensive suite tailored to your agency's needs and budget.
See application-specific pages for a la carte pricing.
What's new
The latest features and enhancements across the platform.
HR
The Assistant works in HR
Ask the Assistant to find a person by any part of their name, read their record, and update their details: phones, address, emergency contact, rank, job title, department, employee number, hire and termination dates, and notes. It can change someone's status with an effective date, add a certification, approve or reject one, send a renewal reminder, manage job titles and their required certifications, and create positions, assign or release people, and accept or decline bids. Details that live in Unified, like phones and address, save there too. Nothing is deleted through the Assistant, and every change has an Undo.
Fire
The Assistant sets up Fire
Ask the Assistant to fill in your department profile, add stations and apparatus, add hydrants by street address, summarize inspections, and pull your department from NERIS. A hydrant given only an address is placed on the map for you; if the address can only be placed roughly, the Assistant asks for a cross street or the map pin instead. The Go Live checklist now ticks the stations, apparatus and practice-report steps on its own once Fire has them.
CloudPCR
The Assistant sets up CloudPCR
Ask the Assistant to create QA review groups, add reviewers, and set a group's routing rules in plain words, for example "send cardiac arrests to the Cardiac group". It picks the right field and value, asks when a name could mean more than one thing, and Undo puts the previous rules back. It can also change every setting on the Preferences page, including validation and incident numbers, explain the Form Configuration page, add licenses and certifications, and add a whole state medication or procedure list at once. The "run a test chart" step on the Go Live checklist now only ticks when a chart has been written.
CAD
The Assistant sets up CAD
Ask the Assistant to favorite, hide or add options on the trip form lists, create and update units, set up recurring schedules and pause, resume or end them, add facilities by county, and create a trip. It can also read your dispatch SOP and draft a revision from a document you upload.
Crew Scheduling
The Assistant sets up Crew Scheduling
Ask the Assistant to create time off types and policies, build shift templates, publish the schedule or clear drafts, generate pay periods, and set an employee's start date, division and qualifications. People lists you upload can carry start dates and divisions. Every change ends with a suggested next step and an Undo.
Analytics
Bill Log report shows pickup and drop-off addresses
The Bill Log report in Analytics now lists the address, city, state and zip for both the Picked Up Location and the Taken To Location, right beside each location name. Search the grid by a facility address to pull out the trips for a contracted facility, and the Excel download carries the same columns.
CloudPCR
Find your submitted charts on My PCRs
My PCRs has a new Show submitted and approved charts switch above the list. Turn it on and the list changes to the charts you have already finished, every one you created or rode on as crew. Each finished chart gives you View PDF (opens in a new tab so you can print it), Fax and Notes. Turn the switch off, or come back to the page later, and you are on the charts you are still working on again.
Other agencies list in Settings
Settings has a new Other agencies list under Agency lists for the mutual aid, fire and law enforcement agencies your crews work with. Add them from your state's agency list or by hand when the state has not caught up yet, and turn them off when you stop working together. CloudPCR offers this list when you record other responders or non-agency crew on a chart.
CloudPCR
Add mutual aid crew to a chart, and Other Responders now print
When someone from another agency rides with you, add them from the new Non-Agency Crew block in the Crew section on the Incident tab. Enter their name, level, certification number and agency once, and pick them from Saved people next time. Their certification number goes to the state as their crew member ID, so a chart cannot be submitted until it is filled in. Choosing their agency also adds it to Other Responders as EMS Mutual Aid, so you do not record it twice. Saved people are managed in Unified Settings under App settings, CloudPCR. The printed chart now includes an Other Responders section after Scene, and the Crew table lists non-agency members with their agency.
The Assistant adds lists from a file, finds people by name, and does more of your setup
Upload a list to the Assistant and it puts every row up for review before anything is added: hospitals and other destinations go to Facilities, drugs to Medications, procedures to Procedures, and people, vehicles, locations, contacts, devices and qualifications each to their own list. Every approved list gets one Undo that turns off all the rows it added. After you approve a list, the Assistant now tells you what went in, what it left out and why, and offers the next step. Checklist steps that are already done say what it found, for example "7 vehicles". Settings that belong together, like a pay period, save in one go. Finding a person by first and last name works again. You can add licenses and certifications, add a whole state medication or procedure list at once, add facilities by county, and ask the Assistant to read your SOP and draft a revision from text or an uploaded document. When it hands a question to Help, your last few messages go with it so you do not repeat yourself. The Assistant also keeps to your role: an admin in one app can use it for that app, while people, agency lists, settings and files stay with your agency administrator.
CloudPCR
QA PCRs: see only the charts that still need review
The QA PCRs page now opens on Needs review, which hides every chart whose QA status is already Approved, so the list is only the work waiting on a reviewer. Click All charts to see the whole queue, approved charts included. Your choice stays while you open and close charts in that tab. Messages on the QA PCRs and All PCRs pages, such as a save that did not go through or a request to confirm a delete, now appear inside the page instead of as a browser pop-up.
Analytics
Hours and Overtime: pick a single pay period
The Hours and Overtime report under Personnel has a Pay period picker next to the 4w, 8w, 13w and 26w range buttons. Leave it on All periods in range, or choose one period to see just that month, half month or week. The overtime split now uses your agency's own Overtime after setting from Crew Scheduling instead of a fixed 40 hours, and the subtitle shows the number in use. The Weeks column shows how many weeks each period really covers, so a monthly period reads 4 or 5 rather than 1.
Frequently asked questions
Can we start with just one app?
Yes. Most agencies start with the app that solves their most pressing problem, then add others over time. Your login and your data carry over as you grow into the suite.
Do the apps actually work together?
They do. Every app shares the same users, companies, and data, so a dispatch becomes a patient care report, which becomes a claim, without anyone re-keying information.
Is patient care reporting NEMSIS compliant?
Yes. Patient Care Reporting uses NEMSIS v3.5 forms and submits directly to state repositories, so your documentation stays compliant and audit-ready.
How do we get started?
Request a demo and tell us which apps you are interested in. We will set up a walkthrough tailored to how your agency operates.
See the platform in action
Tell us which apps you are interested in and we will set up a walkthrough tailored to your agency.
