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The Unified Solutions Platform
The EMS Platform Built for Your Agency
One login. One powerful dashboard. PCR, CAD, Crew Scheduling, Drug Tracking, Truck Checks, HR, Inventory, Fleet Management, and Billing all in one place. Your first app is free. Seriously.
Pick any app in our platform: PCR, CAD, Crew Scheduling, Drug Tracking, Truck Checks, HR, Inventory, Fleet Management, or Billing. Use it free. Full features. Full support. No payment info. No expiration.
We'd Rather Build Relationships
The industry is full of vendors who lock you into contracts before you've seen the product work. We think that's backwards. Try us first. If we deliver, you'll stay.
No Contracts. No Pressure.
We earn your business by delivering results, not through long-term agreements. Your success is our business model. If the software doesn't work for you, you owe us nothing.
A Local EMS Liaison, Not a Call Center
Every agency gets a dedicated liaison who knows your community and your operations. Not a 1-800 number. A real person who's worked in EMS and understands your challenges.
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See the platform in action
Watch a short tour of how the apps fit together, from the dispatch screen to the patient chart to the paid claim.
Everything your agency runs on
Pick the apps you need today. They are built to work on their own and even better together.
Connect all your EMS systems through a single platform. One login gives you access to everything, eliminating data silos and streamlining your workflow.
Single sign-on: one login for CAD, ePCR, billing, scheduling, and every other module
No duplicate entry: information entered once flows automatically to every system that needs it
Connected data: patient care, incident details, and billing all share the same database
Real-time updates: changes in one module instantly appear across all connected systems
Unified
Works on Any Device, Anywhere You Work
Access your complete EMS platform from desktop, tablet, or mobile. Our responsive design ensures full functionality across all devices, so your team can work from anywhere.
Cross-Platform Design
Use the devices you already have, no expensive hardware required. Works seamlessly on Windows, Mac, iOS, and Android.
No Hardware to Buy
Use the devices your team already owns. Windows, Mac, iOS, and Android all work, with no special equipment required.
Desktop, tablet, or mobile, your platform goes where you go.
Pricing
Prices published, nothing hidden
Designed for EMS. We believe in straightforward pricing that grows with your agency, not against it.
Your First App Is Free
Get started with any of our powerful applications completely free. Experience the difference Unified Solutions makes without any upfront cost.
Guaranteed Price Match
We're confident in our value. If you find a comparable solution with better pricing, we'll match it. We want you to have the best tools at the best price.
Bundle Discounts Available
Combine multiple Unified Solutions applications and unlock significant savings. Build a comprehensive suite tailored to your agency's needs and budget.
See application-specific pages for a la carte pricing.
What's new
The latest features and enhancements across the platform.
Transport Portal
Attach the PCS to a transport request
A facility can now attach the signed PCS and other patient documents to a transport request, on the request form or on the request page while it is open, by dropping the file in. Each document carries its type, an effective date and an expiry date (PCS is good for 60 days unless you say otherwise). When the agency approves the request, the documents are filed on the patient's record so they go out with every chart and trip, and the request timeline shows when that happened. Documents can be removed until the request is approved.
Unified Billing
Patients linked to their CloudPCR record, corrections flow both ways
When a CloudPCR chart arrives, Billing now links the claim's patient to the agency's CloudPCR patient record, matching on name, date of birth and the details you already reconcile on. The patient page shows a CloudPCR patient chip for each linked agency. A correction a biller makes to a linked patient's name, date of birth, address, phone, SSN or insurance reaches CloudPCR, so the next trip and chart start with the right details, and a change made in CloudPCR comes back to Billing. Nothing changes for agencies that are not on CloudPCR.
CAD
PCS on file: see and add patient documents from the trip
Every trip now shows whether the patient has a current PCS: PCS until a date, PCS expires in a few days, PCS expired, or No PCS on file for non-emergency trips. The badge sits on the trip window, the trip list and board, the quick view and the calendar cards. Under the patient on the trip window, a Documents panel lists the patient's documents with View and Replace, and an Add document drop zone lets the dispatcher file the PCS the facility sent while booking the trip; it attaches itself to the chart when the trip starts. Settings, Patients has the same Documents tab. Dispatch keeps a patient's insurance history too: a policy that changes on a trip ends the old one instead of deleting it.
CloudPCR
Charts created by CAD start with the whole patient record
A chart that CAD creates for a known patient now opens with everything the previous patient search would have brought in: allergies, medical history, immunizations, medications, next of kin, phone, SSN, race, language, driver's license, payment defaults, and the patient's insurance when the trip carried none. Nothing CAD already filled from the trip is overwritten, and nothing is copied from an earlier chart's documentation. The trip's PCS reasons, transport reasons and authorization number also come across onto the billing page. Crews no longer need to clear the patient and search again.
CloudPCR
Patient records keep a history of addresses and insurance
The patient record no longer overwrites the past. Patients gains a History switch showing every address the patient has had with the dates it applied, every insurance policy with its start and end dates, documents added, replaced and expired, charts, trips and care notes on one timeline. When a chart or a dispatch trip brings a new address, the old one is closed on that date and the new one opened; a typo fix edits the current address in place, and a new This is a new address as of toggle on the record lets you record a move by hand. Ended insurance stays listed under the active policies with its dates and is never used on a new chart.
CloudPCR
Patient documents that follow the patient onto every chart
Patients now gets a Documents tab: upload a signed PCS, facesheet, insurance card, DNR or POLST, power of attorney, ABN or other document once, with an effective date and an expiry date. While a document is current it is attached automatically to every chart created or linked for that patient, including charts CAD creates, and it reaches the claim with the chart like any attachment. An expired document stays on the record, listed under Expired, and the chart's patient page shows when the PCS has expired or expires within 14 days. On a chart's Documents page, Save to patient record files an attachment or a filled form on the patient so it is never uploaded twice, and documents that came from the record carry a From patient record badge. Settings has a new Patient Documents page where you set how long each type stays current (PCS defaults to 60 days). Uploads are drag-and-drop. A scheduled transport chart whose patient has no current PCS gets a warning at validation; it never blocks submission. Unified Mobile shows the same badges and Save to patient record.
CAD
Round trips: wait and return, scheduled returns, and will call
When you book a trip, a new Return trip choice on the trip window sets up the trip back for you: Wait and return, Return at a set time, or Will call. The return is its own trip with its own Trip ID, pickup and destination swapped, the same patient, insurance and unit, and a Leg 1 of 2 or Leg 2 of 2 chip that opens the other leg. Will call returns sit on the dashboard until the facility calls, raise no pickup alerts and never show as overdue; Patient ready puts them back in the normal flow with the pickup time set to now. Crews on a wait and return can mark the unit Waiting at the appointment, then tap Start return on their dispatch screen or in Unified Mobile to close leg 1 and open leg 2 at On Scene with its own chart. Recurring schedules can book the trip back for every occurrence, and reports gain Return Trip, Round Trip Leg, Other Leg Trip ID and Will Call.
Rotations get a color and show on calendars
Each rotation under Agency lists, then Rotations, can now have a Color, and a Show on calendars switch. With the switch on, Crew Scheduling tints every day the rotation is on in that color on the Full Schedule and on each person's My Schedule, including both days of a 48-hour tour. The rotations list shows the color next to each name and an On calendars column.
Crew Scheduling
Rotations now live in Unified Settings
Your rotations are managed in one place: Unified Settings, under Agency lists, then Rotations. The Rotations tab in Templates now opens them there, and a template picks one of those rotations, which sets both the days and the start and end times. Your existing rotations were moved over for you, including any color and calendar tint. A 48-hour tour is marked on the day it starts, and the calendar colors both days it covers, so you no longer mark the second day and no longer see the second day published as a second shift. The publish log also now says when a seat was left open because the person does not hold the qualification it needs.
CAD
Choose when pre-assigned trips become real assignments
A trip placed on a unit's row on the calendar ahead of time is not assigned yet, and the crew does not see it. A new Pre-assigned trips setting in Settings, Dispatch Alerts, decides when it is: when the unit starts its shift (how it has always worked), automatically a set number of minutes before the pickup, or by an alert that asks a dispatcher to assign it. The alert has a one-click Assign to the unit on shift, a way to pick a different unit, and snooze. The dashboard trip list shows a Pre-assigned chip on these trips so you can tell them from trips nobody has looked at.
CAD
Suggest units for a future day from the calendar
The calendar now has a Suggest units button above the Unassigned list. Pick a day, press it, and each unassigned trip on that day gets a suggested unit from the units scheduled for that day, with the reason, alternatives and the same accept, change or skip review as the daily board. Approving places each trip on the unit's row, the same as dragging it there. Nothing is dispatched and no crew is notified until the trip is assigned. Suggestions follow your dispatch SOP when you have one.
CAD
Get a prompt to check on crews who stay on scene too long
Turn on the on-scene safety check in Settings, Dispatch Alerts, and pick how many minutes a unit can be on scene. Dispatchers then get a prompt to check on the crew, mark them OK or needing help, and can have it repeat until the unit moves.
Frequently asked questions
Can we start with just one app?
Yes. Most agencies start with the app that solves their most pressing problem, then add others over time. Your login and your data carry over as you grow into the suite.
Do the apps actually work together?
They do. Every app shares the same users, companies, and data, so a dispatch becomes a patient care report, which becomes a claim, without anyone re-keying information.
Is patient care reporting NEMSIS compliant?
Yes. Patient Care Reporting uses NEMSIS v3.5 forms and submits directly to state repositories, so your documentation stays compliant and audit-ready.
How do we get started?
Request a demo and tell us which apps you are interested in. We will set up a walkthrough tailored to how your agency operates.
See the platform in action
Tell us which apps you are interested in and we will set up a walkthrough tailored to your agency.
