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The Unified Solutions Platform
The EMS Platform Built for Your Agency
One login. One powerful dashboard. PCR, CAD, Crew Scheduling, Drug Tracking, Truck Checks, HR, Inventory, Fleet Management, and Billing all in one place. Your first app is free. Seriously.
Pick any app in our platform: PCR, CAD, Crew Scheduling, Drug Tracking, Truck Checks, HR, Inventory, Fleet Management, or Billing. Use it free. Full features. Full support. No payment info. No expiration.
We'd Rather Build Relationships
The industry is full of vendors who lock you into contracts before you've seen the product work. We think that's backwards. Try us first. If we deliver, you'll stay.
No Contracts. No Pressure.
We earn your business by delivering results, not through long-term agreements. Your success is our business model. If the software doesn't work for you, you owe us nothing.
A Local EMS Liaison, Not a Call Center
Every agency gets a dedicated liaison who knows your community and your operations. Not a 1-800 number. A real person who's worked in EMS and understands your challenges.
Everything your agency runs on
Pick the apps you need today. They are built to work on their own and even better together.
Connect all your EMS systems through a single platform. One login gives you access to everything, eliminating data silos and streamlining your workflow.
Single sign-on: one login for CAD, ePCR, billing, scheduling, and every other module
No duplicate entry: information entered once flows automatically to every system that needs it
Connected data: patient care, incident details, and billing all share the same database
Real-time updates: changes in one module instantly appear across all connected systems
Unified
Works on Any Device, Anywhere You Work
Access your complete EMS platform from desktop, tablet, or mobile. Our responsive design ensures full functionality across all devices, so your team can work from anywhere.
Cross-Platform Design
Use the devices you already have, no expensive hardware required. Works seamlessly on Windows, Mac, iOS, and Android.
No Hardware to Buy
Use the devices your team already owns. Windows, Mac, iOS, and Android all work, with no special equipment required.
Desktop, tablet, or mobile, your platform goes where you go.
Pricing
Prices published, nothing hidden
Designed for EMS. We believe in straightforward pricing that grows with your agency, not against it.
Your First App Is Free
Get started with any of our powerful applications completely free. Experience the difference Unified Solutions makes without any upfront cost.
Guaranteed Price Match
We're confident in our value. If you find a comparable solution with better pricing, we'll match it. We want you to have the best tools at the best price.
Bundle Discounts Available
Combine multiple Unified Solutions applications and unlock significant savings. Build a comprehensive suite tailored to your agency's needs and budget.
See application-specific pages for a la carte pricing.
What's new
The latest features and enhancements across the platform.
Analytics
Four controlled substance reports under Compliance
Compliance now has four more reports: Provider Administration Profile, Documentation Review Queue, Waste and Witness Compliance, and Administration and Custody Cross-Check. Between them they cover who administered what, which administrations still need their waste documentation finished, and how the administrations on charts line up with what inventory shows.
Drug Tracking
New Administrations page for logging medications given
The new Administrations page records each medication your crews give, with the incident number, patient last name, drug, dose, concentration, and any amount wasted. Waste is witnessed the same way it is in CloudPCR: another employee countersigns with their signature and their Unified account password, or an outside witness such as a hospital nurse or pharmacist types their name and title and signs.
Administrations documented on a chart in CloudPCR appear here on their own, with a link that opens the chart.
CloudPCR
Record waste and a witness signature when you give a controlled substance
Adding a medication to a chart now captures the concentration, the amount wasted, and a signature from whoever witnessed the waste. If the witness is another employee, they countersign with their signature and their Unified account password. If the witness is from outside the agency, a hospital nurse or a pharmacist for example, they type their name and title and sign.
On the Preferences page you can choose what happens when waste documentation is not finished: block the chart from being submitted, or show a warning and let it through.
Analytics
More patient detail on the Bill Log
The Bill Log now shows Account Status, contact email, contact phone, insurance ID, and the full patient address, including apartment or suite, city, state, and zip. The same fields are available when you build your own version of the Bill Log, where they can be turned on or off per column.
cad
Acknowledge a call from the mobile app and web dispatch
When crew acknowledgement is turned on, the assignment alert in the mobile app and web dispatch shows an Acknowledge button, and crews can set the Acknowledged status right from their screen. The alert stays up until the crew acknowledges, so an assignment can't be missed. Crews who are already rolling can still go straight to En Route.
cad
Have crews acknowledge assigned calls
You can now let crews confirm they've seen a call before they head out. Turn it on under Settings, and an Acknowledged status appears between Assigned and En Route on the board. The time a crew acknowledges is saved to the patient care report. It's off by default, so nothing changes unless you enable it.
CloudPCR
Choose your incident number format
Automatic incident numbering now follows a format you pick in Settings. Keep the standard year plus sequence style, switch to a year-month style that restarts each month (2607001, 2607002, and so on), or build a custom format. The next-number preview in Settings shows exactly what your next chart will be numbered.
cad
Choose your incident number format
Incident numbering now follows a format you pick in Settings. Keep the standard year plus sequence style, switch to a year-month style that restarts each month (2607001, 2607002, and so on), or build a custom format. Existing numbers are untouched, and agencies that also use CloudPCR keep sharing one sequence across both apps.
cad
Facility names on trip locations
Scene and destination locations now show the facility name above the street address wherever your crews view a trip. When a dispatcher types a facility's address instead of choosing it from the facility list, CAD recognizes the address and fills in the facility name on its own. Upcoming trips that were already booked have been updated too.
cad
Clone a trip from the incident window
A new Clone button in the incident window makes a copy of the trip with the same patient, locations, and insurance, then opens the copy with the pickup time ready to set. Cloned trips always start unassigned, so the new trip never pulls a unit away from the original.
Import users in bulk from a CSV file
Agency administrators can now add many users at once. On the System Admin page, choose Import from CSV and upload a file with each person's name, email, phone number, and role. A sample file is available to download so you can start from the correct format. The role column accepts admin or user and applies that role to every application your agency uses; after importing, you can edit any person's row to fine-tune their role per application. Each new user receives a welcome email with a link to set their password. Phone numbers added by an administrator or an import start out unverified; a new Verify button on the Settings page lets each person confirm their number with a code sent by text message.
cad
Create trips without leaving the calendar
An Incident button now sits at the top of the calendar's Unassigned panel. New trips appear on the board the moment you save them, no page refresh needed.
Frequently asked questions
Can we start with just one app?
Yes. Most agencies start with the app that solves their most pressing problem, then add others over time. Your login and your data carry over as you grow into the suite.
Do the apps actually work together?
They do. Every app shares the same users, companies, and data, so a dispatch becomes a patient care report, which becomes a claim, without anyone re-keying information.
Is patient care reporting NEMSIS compliant?
Yes. Patient Care Reporting uses NEMSIS v3.5 forms and submits directly to state repositories, so your documentation stays compliant and audit-ready.
How do we get started?
Request a demo and tell us which apps you are interested in. We will set up a walkthrough tailored to how your agency operates.
See the platform in action
Tell us which apps you are interested in and we will set up a walkthrough tailored to your agency.